Privacy Policy

1. Introduction

Almox ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our client portal platform and services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, company name, and role when you sign up for our waitlist or create an account.
• Profile Information: Additional details you choose to provide in your user profile.
• Content: Files, messages, projects, and other content you upload or create within our platform.
• Communications: Information from your communications with us, including support requests.
• Payment Information: Billing details and payment information when you subscribe to our services (processed securely by third-party payment processors).

3. Automatically Collected Information

When you access our services, we automatically collect:

• Device Information: Device type, operating system, browser type, and unique device identifiers.
• Usage Data: Pages visited, features used, time spent, and interaction patterns.
• Log Data: IP address, access times, and referring URLs.
• Cookies: We use cookies and similar technologies to enhance your experience and gather analytics.

4. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activities
• Personalize and improve your experience

5. Information Sharing

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing).
• Legal Requirements: When required by law or to protect our rights, privacy, safety, or property.
• Business Transfers: In connection with any merger, acquisition, or sale of company assets.
• With Your Consent: When you have given us explicit permission to share your information.

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required for legal or legitimate business purposes.

8. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Rectify or update inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your personal data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at support@almox.ai.

9. Third-Party Services

Our services may integrate with third-party services (such as cloud storage providers, payment processors, and analytics tools). These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third parties.

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: