Client notifications
What your clients get notified about when working in your portal.
What triggers a notification for your client
- You send them a chat message
- You @mention them anywhere
- You share a new document, board, or feedback project with them
- You send them an invoice, contract, or form
- A task they're assigned to is updated
- An invoice they have goes overdue
- A subscription's payment fails
Clients see in-app notifications when they're signed in, and email notifications otherwise.
Brand the emails your clients see
For maximum brand consistency, connect a custom email domain so emails come from notifications@yourbusiness.com rather than Almox's default sender. Same notification content, your sender address.
A common client request
Clients sometimes ask "can I get fewer emails from you?" The honest answer is: most of what they're getting is something they actually want (a message you sent them, an invoice). The right fix is usually for them to set their email client to thread or filter Almox emails, not to silence them.
